Descaling & Cleaning

Nespresso recommends descaling Original machines every six months or after 600 capsules, whichever comes first. For Vertuo machines, the recommendation is every six months or 1,000 capsules. Nespresso has developed its own descaling solution, which provides the best possible cleaning without damaging the coffee machine.

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Descaling rinses the inside of the coffee machine, preventing limescale from building up in the machine, which can affect the temperature or reduce the water flow. By descaling regularly, you maintain the good condition of your coffee machine and the consistent exceptional quality of your coffee. Regular descaling ensures that the coffee will always taste as good as when you first got your machine.

One descaling pack contains two doses of descaling solution, which is suitable for all Nespresso coffee machines.

Instructions for descaling can be found in your coffee machine's user manual. You can also descale your machine with the help of a video tutorial. You can find a playlist of descaling instructions for different Nespresso coffee machines here.

To maintain the condition of the coffee machine and preserve the excellent taste of the coffee, the coffee machine must also be kept clean between descaling. It is recommended to remove the used capsule from the brewing unit after each use of the coffee machine. This prevents coffee residue from accumulating in the machine, ensuring a smooth flow through the coffee machine system. Wipe the machine regularly with a soft, damp cloth. Do not use strong chemicals to clean the machine. Run a rinse cycle every 100 cups for Vertuo machines and every 60 cups for Original machines. Only machine wash parts that are recommended as dishwasher safe in the user manual. For more detailed instructions on cleaning your coffee machine, please refer to the user manual.

Our customer service will be happy to help you with any questions you may have about descaling and machine maintenance. You can send us a contact form here or call us at 0800 177 601.