Shipping methods
We're changing
warehouses
We are moving to a new warehouse. During the transition, order processing and shipping may be delayed by a few business days. All orders will be delivered, and we aim to return to normal delivery times as soon as possible. If you have any questions about your order, please contact our customer service: info@nespresso.fi.
Posti
Postal package
Get your order delivered to your closest Pick-Up Point or your Pick-Up Point of choice.
Your package will be traceable and you will be notified by SMS to the mobile number provided when your package is ready to be collected (typically 1–2 weekdays). Bring a valid ID when collecting your package.
The package will be kept for 7 days at the collection point after which they will be returned to Nespresso.
We offer free delivery for all orders above 75 €. For orders 75 € and under, the shipping cost is 4.99 €.
Posti
Home Delivery
Get your order delivered to the comfort of your own home.
Posti will contact you the next working day and collaboratively you will agree on a delivery time (between 9:00–21:00) that works the best for you. The order is tracable throughout the process.
We offer free delivery for all orders above 250 €. For orders 250 € and under the shipping cost is 12.99 €.
Posti
Express delivery
Posti Express parcel is a fast service aimed at businesses, delivering shipments within 1–2 business days, often by the next day if order is placed by 15:00. Parcels are delivered to the recipient’s door Tuesday-Friday between 8 a.m. and 4 p.m. without arranging a separate delivery time. If you're not able to receive the package at the time of the delivery, the post office will leave a delivery note in your mailbox and you can find your package at the nearest Posti collection point, at a later time.
Packages are kept for 7 weekdays at the collection point after which it will be returned to Nespresso.
Shipping cost is 16.99 €.
Matkahuolto
Pick-up point
Get your order delivered to a Matkahuolto Pick-up Point or parcel locker of your choice.
Your package will be traceable, and you will receive a pick-up code by SMS, email or via the Matkahuolto Paketit app when your package is ready to be collected. Parcels are typically delivered to Matkahuolto parcel lockers and pick-up points within 1–2 working days.
You will need the pick-up code to collect your parcel. The pick-up code replaces the need to show ID or written authorisation when picking up a parcel.
The package will be kept at the collection point for 5 days, after which it will be returned to Nespresso. Additional storage time may be available through the Matkahuolto Paketit app or Matkahuolto’s website.
Shipping cost is 5.49 €.
Matkahuolto
Home Delivery
The delivery time is agreed with the recipient via SMS and email links, where you can choose a more precise delivery date and time. The recipient can also choose drop-off without contact and provide a door code for successful delivery. The delivery time enquiry is usually sent within one, but no later than three working days after shipping. Delivery windows vary from place to place, the most common being 2–3 hour delivery windows. Drivers will call if access to the address is blocked.
Evening and weekend deliveries are available in major cities. Saturday deliveries are available in the Helsinki Metropolitan Area, Tampere, Turku and Oulu. There are also evening deliveries in Joensuu, Jyväskylä, Kouvola, Kuopio, Lahti and Pori.
We offer free delivery for all orders above 250 €. For orders 250 € and under the shipping cost is 13.99 €.
Matkahuolto
Business Distribution during the day
Delivered to the recipient's address on weekdays between 8am and 4pm without prior notice, usually within 1–3 working days.
Especially suitable for businesses and shops.
If the delivery fails, the parcel is taken to Matkahuolto for collection and the recipient is notified by SMS or email.
Shipping cost is 13.99 €.